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Guest Relation Associate - Front Office

Marriott Hotels Resorts · Kochi
PagaarPagaar nahi likha
KahanKochiKerala
TypeFull time
Posted26 Sep19 din pehle, Adzuna se
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Description POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or d…

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