BH
Service Customer care
Bharath TVS Motor · Coimbatore
PagaarPagaar nahi likha
KahanCoimbatore
TypeFulltime
Posted18 Sep18 din pehle, Indeed se
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- ompany
- Bharath TVS
- Location
- Tiruppur
- Contact Person
- Lakshana (HR Manager) – 8508833888
Job Overview
Join Bharath TVS as a Service Customer Care Executive! We are looking for an enthusiastic, customer-focused candidate to manage service bookings, handle post-service follow-ups, and process accurate customer billing at our dealership.
Key Responsibilities
- Service Booking: Handle incoming calls/inquiries and schedule service appointments efficiently.
- Customer Follow-Ups: Conduct post-service feedback calls, send service reminders, and follow up on outstanding queries.
- Billing \& Payments: Prepare clear, accurate service invoices, explain charges to customers, and collect payments.
- Service Coordination: Coordinate with the workshop technical team to track vehicle status and ensure timely delivery.
Educational Qualification
- 10th Pass / 12th Pass / Any Diploma / Any Degree
Key Requirements
- Good communication and interpersonal skills.
- Basic computer literacy and billing software knowledge.
- Prior experience in automotive customer service or front-desk roles is preferred.
Salary \& Compensation
- Competitive base salary + Performance Incentive (₹2,000 – ₹5,000/month)
- Pay
- ₹12,000.00 - ₹15,000.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Work Location
- In person
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