Mail and chat support

Excel maritime & logistics private limited · Chennai

PagaarPagaar nahi likha

KahanChennaiTamil Nadu

TypePart time

Posted26 Sep9 din pehle, SimplyHired se

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Customer service

Is job ke baare mein

Responding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and transactions. Participating in training sessions to stay updated on product knowledge and customer service techniques. Collaborating with team members to improve customer service processes and efficiency.

Pay: ₹18,800.00 - ₹33,800.00 per hour

Benefits

Paid time off

Provident Fund

Work Location: In person

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