Medical Telecaller

Medical Telecaller

Location

Dr. Lubna Kamal Homeopathic Nephrology Clinic, Mahanagar, Channilal Chauraha, Lucknow

Job Type

Full-time

About Us

Dr. Lubna Kamal is a Homeopathic Nephrologist dedicated to providing compassionate and quality care to kidney patients. We are looking for a friendly and patient-focused Medical Telecaller to strengthen patient communication and support.

Job Responsibilities

Contact new patients and provide information regarding clinic services and appointments.

Follow up with patients who have missed or are due for consultations.

Conduct patient satisfaction and feedback calls.

Remind patients about appointments, follow-ups, and treatment schedules.

Maintain accurate records of calls and patient responses.

Coordinate with the clinic team to ensure smooth patient care.

Handle patient queries politely and direct medical questions to the concerned healthcare team.

Requirements

Good communication skills in Hindi (basic English preferred).

Polite, empathetic, and professional behavior.

Basic computer knowledge.

Experience in telecalling, healthcare, or patient coordination is preferred, but freshers can also apply.

What We Offer

Supportive and professional work environment.

Opportunity to work in the healthcare sector.

Training and career growth opportunities.

If you enjoy communicating with people and helping patients receive better care, we would love to hear from you.

Pay

₹8,671.20 - ₹10,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Flexible schedule

Internet reimbursement

Leave encashment

Work from home

Work Location

In person