Customer Service Manager-SUPPORT SERVICES-Customer Service

Kotak Securities · Mumbai

Senior

PagaarPagaar nahi likha

KahanMumbaiMaharashtra

TypeFull time

Posted25 Sep19 din pehle, SimplyHired se

Kaam ne check kiya

Fee, deposit ya paise maangne ke nishaan nahi

Achhi English chahiye, bolne aur likhne mein

Din ka kaam

Gaadi ya licence nahi chahiye

Jo skills maange hain5 likhe hain

Customer serviceMicrosoft OfficeBachelor's degreeSiebelCommunication skills

Is job ke baare mein

Customer Service Manager - Support Services-Customer Service

Job Role

End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.

Preparing weekly ,Fortnight and Monthly MIS

Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them.

Job Requirements Graduate

Excellent written and oral communication skills

Eye for details

Proficient in MS Office applications

Prior experience of Customer Service in Retail Assets will be an added advantage

Should be a quick thinker and be able to communicate resolution/solutions to customers effectively

Strong interpersonal Skills

Knowledge of systems like Siebel, Core

Mumbai mein aisi jobs316 liveSab dekho →

Customer Service - ImportOcean Transworld Logistics · MumbaiAdzuna se Customer Service ExecutiveTeleperformance Global Services Private Limited · MumbaiApna se Inbound Customer ServiceDirect Source · MumbaiWorkIndia se Simple Customer ServiceDirect Source · MumbaiWorkIndia se Customer Service Executive – Collections AndheriXCELA · MumbaiIndeed se Senior Customer Service ExecutiveMCA Worldwide · MumbaiIndeed se

Kaam paane ke liye kabhi paise mat do. Fee maange toh scam hai. Das nishaan →