Customer Service Representative (Voice & Non-Voice)

Customer Service Representative (Voice & Non-Voice)

Job Type

Full-time | Locations: Gurugram, Haryana / Noida, Uttar Pradesh

About the Role

We're hiring Customer Service Representatives for both voice and non-voice international accounts. Voice representatives handle live calls for a healthcare account , while non-voice representatives manage chat/email-based support. In either track, you'll be the first point of contact for customers, resolving queries with professionalism and care.

Responsibilities

Handle inbound customer interactions via phone (voice) or chat/email (non-voice)

Provide accurate, timely resolutions to customer queries on first contact where possible

Maintain quality and compliance standards on every interaction

Log interactions and updates accurately in the CRM system

Qualifications and requirements

At least six (6) months of experience in international voice and/or non-voice processes for the Customer Service Representative roles in Noida and Gurugram

Fresh graduates with excellent communications skills are also eligible to apply

College graduates, preferably with degree in computer applications (bachelors or masters), business administration, commerce, arts or science

Excellent verbal and written communication skills

Amenable to working rotating shifts starting September 2026

Candidates must bring a copy of resume and a valid government ID

Hiring Process

Walk-in interviews are being held this month and next month i.e. October , offering a same-day, hassle-free application and interview process. Apply now and interview details/venue will be shared with shortlisted candidates.

Candidate must be available in Noida for the interview.

Undergrad students with 6 months expierence can apply

Fresh graduates without experience can also apply

Pay

From ₹25,000.00 per month

Benefits

Commuter assistance

Health insurance

Provident Fund

Work Location

In person