Branch Manager

Position

Branch Manager – Travel & Tourism

Company

Tourmax Destination Management Pvt Ltd

Locations

Kottayam

Thiruvalla

Thrissur

Malappuram

Kozhikode

Nagercoil

Coimbatore

Experience

2–5 years preferred (Travel industry background an advantage)

Employment Type

Full-Time (On-site)

About the Role

Tourmax is expanding across Kerala and Tamil Nadu and is looking for dynamic and result-driven Branch Managers to lead and grow our local operations. You will be responsible for sales performance, team management, local marketing, customer satisfaction, and achieving business goals at your branch.

Key Responsibilities

Manage the day-to-day operations of the branch office.

Lead and supervise the local telecaller/sales team.

Drive group tour sales through walk-ins, leads, and local partnerships.

Ensure smooth delivery of services — itinerary finalization, payments, customer handling.

Conduct local promotions, participate in travel expos/events.

Maintain relationships with existing customers and build a referral network.

Submit sales reports and branch performance metrics to HO regularly.

Coordinate with Head Office for product updates, marketing support, and training.

Candidate Profile

Minimum 2 years of experience in sales or branch handling (tourism or service industry preferred).

Strong leadership and communication skills.

Customer-first attitude with sales-driven mindset.

Fluent in Malayalam and English (Tamil preferred for Nagercoil/Coimbatore branches).

Knowledge of international and domestic tour packages is a bonus.

What We Offer

Competitive salary + branch performance incentives

Full operational support from head office

Opportunity to grow as regional head as company expands

Ongoing training in travel sales, digital tools, and customer handling

Job Types

Full-time, Permanent

Pay

₹25,055.21 - ₹39,526.42 per month

Benefits

Cell phone reimbursement

Internet reimbursement

Leave encashment

Paid sick time

Provident Fund

Ability to commute/relocate

Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education

Bachelor's (Preferred)

Experience

Travel Industry

3 years (Preferred)

Work Location

In person