Team Leader

Impetus Career Consultants · Poore India mein

Senior

PagaarPagaar nahi likha

KahanPoore India mein

TypeInternship

Posted28 Sep7 din pehle, Adzuna se

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Team Leader – International Voice Process We are hiring an experienced Team Leader for an International Voice Process – Customer Support . Key Responsibilities: Lead and manage a team of voice process agents. Monitor performance, productivity, quality and customer satisfaction. Handle escalations and coordinate with QA, Training and WFM teams. Conduct coaching, feedback sessions and team huddles. Drive SLA/KPI adherence and process improvement. Requirements: 4 years of experience in an Internat…

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