Sr. Ecommerce Executive

Storefront & Catalog Management

Create, update, and maintain accurate product listings across DTC channels (Shopify, WooCommerce, Magento) and marketplaces (Amazon, Walmart, Flipkart, eBay).

Ensure product images, copy, pricing, specifications, and keywords are optimized for search visibility (SEO) and user engagement.

Monitor stock levels continuously and coordinate with supply chain teams to prevent stockouts or overstock situations.

Operations & Order Fulfillment

Monitor incoming orders daily across all digital channels to ensure timely processing, dispatch, and delivery.

Coordinate closely with warehouse, logistics, and customer service teams to resolve fulfillment delays, returns, or customer complaints.

Ensure return and refund processes are executed efficiently according to brand policies.

Sales Promotion & Marketing Execution

Plan and launch promotional campaigns, seasonal discounts, flash sales, and bundle offers across platforms.

Assist digital marketing teams with paid ad integrations, marketplace ad campaigns (e.g., Amazon Ads), and email/CRM promotions.

Benchmark competitor pricing, promotional activities, and product assortments regularly to identify market opportunities.

Analytics & Performance Reporting

Track key e-commerce metrics including Traffic, Conversion Rate, Average Order Value (AOV), Return on Ad Spend (ROAS), and Cart Abandonment.

Prepare weekly and monthly performance reports for management, highlighting trends, revenue growth, and operational bottlenecks.

Utilize tools like Google Analytics and platform dashboards to propose actionable UI/UX improvements to the website.

Requirements & Qualifications

Education

Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.

Experience

1–3 years of hands-on experience managing e-commerce store operations or marketplace accounts.

Platform Proficiency: Working knowledge of platforms like Shopify, Magento, WooCommerce, or major marketplaces (Amazon Seller Central, Walmart Marketplace, etc.).

Analytics Tools

Familiarity with Google Analytics (GA4), Search Console, and basic Excel/Google Sheets functions (VLOOKUP, Pivot Tables).

Technical Understanding

Basic understanding of e-commerce SEO, digital advertising concepts, and web usability principles.

Key Skills & Competencies

Analytical Thinking

Ability to read data dashboards and derive actionable insights.

Attention to Detail

Precision in managing product specs, pricing data, and inventory numbers.

Project & Time Management

Ability to handle multiple storefront deadlines and promotional campaigns simultaneously.

Cross-Functional Collaboration: Strong communication skills to liaise with marketing, logistics, IT, and customer care teams.

Pay

₹30,000.00 - ₹40,000.00 per month

Benefits

Flexible schedule

Leave encashment

Provident Fund

Work Location

In person