Front Desk Executive & Administrative Operations Associate

Key Functions

Client Reception, Call Handling, Appointment Scheduling, Stock & Inventory Auditing, Billing/Admin Support

We are seeking an organized, proactive Front Desk and Administrative Associate to serve as the primary face and operational backbone of our center. You will handle guest reception, appointment management, client calling and reminders, stock intake and auditing, and day-to-day administrative paperwork.

Key Responsibilities

Front Desk & Client Relations: Greet clients warmly, manage incoming queries, maintain reception cleanliness, and ensure smooth check-in/check-out experiences.

Scheduling & Call Handling: Manage booking calendars, answer inbound phone calls, conduct confirmation and follow-up calls, and handle customer communication across phone and messaging platforms.

Inventory & Stock Management: Monitor retail and operational consumables, log daily consumption, receive supplier deliveries against purchase orders, and flag low-stock reorder thresholds.

Billing & Administrative Support: Handle counter billing, register payments (cash, card, UPI/digital), maintain daily settlement logs, and prepare simple daily cash/sales summaries.Requirements & Qualifications

Minimum 1–3 years experience in front desk management, clinic/salon/institute administration, retail front office, or customer care.

Fluent verbal communication in the local working la

nguages (e.g., Hindi, Bengali, English as applicable to your clientele).

Practical proficiency with computers, spreadsheets (Excel / Google Sheets), and standard point-of-sale (POS) or appointment scheduling software.

Basic arithmetic skills for stock reconciliation and cash tallying.

Strong multitasking abilities, neat appearance, and punctual work ethic.

Pay

₹10,000.00 - ₹15,000.00 per month

Experience

Front desk

1 year (Required)

Location

Kolkata, West Bengal (Required)

Work Location

In person