Tele Caller Executive

Job Overview

We are hiring a Telecaller with 0–5 years of experience to handle customer calls, enquiries, lead follow-ups, and appointment scheduling. The candidate should have good communication skills, a polite and professional manner, and the ability to handle customers effectively over the phone.

Key Responsibilities

Handle inbound and outbound customer calls.

Make calls to prospective customers and generate enquiries.

Follow up with leads and existing customers regularly.

Understand customer requirements and provide relevant information.

Schedule appointments, meetings, and site visits.

Maintain proper records of calls, enquiries, and follow-ups.

Update customer details and follow-up status in CRM / Excel.

Coordinate with the Sales and Internal Teams regarding customer requirements.

Ensure timely follow-up on all assigned leads and enquiries.

Achieve assigned daily/weekly calling and follow-up targets.

Eligibility

0–5 years of experience in Telecalling / Telesales / Customer Support.

Freshers with good communication skills can also apply.

Good verbal communication and interpersonal skills.

Good customer-handling and follow-up skills.

Basic knowledge of MS Excel and CRM.

Languages

Tamil & English – Must.

Any Graduate.

Candidates with a positive attitude and willingness to learn are preferred.

Salary & Benefits

₹15,000 – ₹30,000 per month, based on experience and skills.

PF + ESI.

Performance-based incentives.

Salary negotiable for the right candidate.

Pay

₹15,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Internet reimbursement

Life insurance

Provident Fund

Work Location

In person