EA
Chat Support Executive
Easy Solution Infosystems (P) Ltd. · Bangalore
Pagaar₹16,000–33,000mahina, jaisa likha hai
KahanBangaloreKarnataka
TypePart time
Posted25 Sep26 din pehle, SimplyHired se
Kaam ne check kiya
Fee, deposit ya paise maangne ke nishaan nahi
Achhi English chahiye, bolne aur likhne mein
Gaadi ya licence nahi chahiye
Jo skills maange hain7 likhe hain
Customer service12th PassBachelor's degreeData entryComputer skillsTypingCommunication skills
Is job ke baare mein
chat support executive helps customers solve problems and answer questions in real-time using online text chat, messaging apps, or social media.
Key Responsibilities
- Answering queries
- Respond to customer questions quickly and clearly through live chat tools.
- Multitasking
- Manage multiple chat conversations at the same time without losing quality or speed.
- Resolving issues
- Troubleshoot technical glitches, process orders, or fix billing problems.
- Escalating complaints
- Pass hard problems or angry customer issues to senior supervisors or technical teams.
- Logging data
- Write down notes about customer problems and solutions in the company database.
Required Skills
- Strong typing and writing
- Good spelling, clear grammar, and fast typing skills.
- Good communication
- A polite, friendly, and helpful tone in all messages.
- Patience and empathy
- Ability to stay calm and kind when dealing with upset customers.
- Basic computer skills
- Know how to use CRM software, chat platforms, and spreadsheets.
Qualifications
- Education
- High school diploma (12th pass) or a college degree.
Required Age criteria 18 to 29 years
Required Experience fresher to 2years experience
- Experience
- Past work in customer service or data entry is helpful.
- Pay
- ₹16,000.00 - ₹33,000.00 per month
- Work Location
- In person
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