BPO Customer Care Executive – Night Shift
- Job Title
- Customer Service Executive International Voice Process
- Location
- Malad / Thane / Powai / Vikhroli / Airoli / Andheri
- Salary Range
- 18,000- 40,000 per month
- Work Mode
- Work from Office
- Shift
- Rotational US , UK and Australian Shifts
- Week Offs
- Rotational 2 days off per week
About the Role
We are hiring experienced Customer Service Executives for our International Voice Process. The ideal candidate will have prior experience in handling global customers, delivering excellent service, and ensuring first-contact resolution.
Key Responsibilities
Handle inbound/outbound calls for international customers (US/UK/Australia).
Resolve queries, provide accurate information, and ensure customer satisfaction.
Maintain professionalism and empathy in all customer interactions.
Update and manage customer records in the system.
Meet performance targets related to quality, productivity, and customer satisfaction.
Adhere to process guidelines, company policies, and compliance standards.
Requirements
6-12 months of international voice process experience is mandatory.
Excellent verbal communication skills in English.
Strong problem-solving, active listening, and interpersonal skills.
Flexibility to work in rotational US/Australian night shifts.
Rotational 2 week offs.
Immediate joiners preferred.
Perks & Benefits
Salary up to 40K + performance-based incentives.
Career growth and learning opportunities.
Work in a dynamic and supportive environment.
How to Apply
Send your CV -vibrantzz.hussain@gmail.com
Call - 9137234426
WhatsApp - 7045288819
- Pay
- ₹15,000.00 - ₹40,000.00 per month
Benefits
Health insurance
Provident Fund
- Work Location
- In person
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