Customer Care Executive

Bigfore Consultancy Services Pvt Ltd · Gurugram

Pagaar₹20,000–30,000mahina, jaisa likha hai

KahanGurugramHaryana

TypeFull time

Posted28 Sep15 din pehle, SimplyHired se

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SalesCustomer serviceBachelor's degreeB2B salesMarketing

Is job ke baare mein

Hiring for Multiple BPO Customer Service Positions

Positions Available

Customer Service Executive – Domestic Voice

Customer Service Executive – International Voice

Customer Support Executive – Chat/Non-Voice

Customer Support Executive – Blended Process

BPO Executive / Customer Care Executive

Handle customer queries through voice, chat, or email as per the process.

Understand customer concerns and provide appropriate resolutions.

Maintain professional and courteous communication with customers.

Handle complaints and escalations effectively.

Maintain accurate records of customer interactions.

Follow company policies, SOPs, and quality standards.

Achieve defined productivity, quality, and customer satisfaction targets.

Benefits

Commuter assistance

Flexible schedule

Health insurance

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