Reservation Associate

IBEX RIVER RESORTS , POLLACHI · Coimbatore

Pagaar₹14,000–15,000mahina, jaisa likha hai

KahanCoimbatoreTamil Nadu

TypeFull time

Posted28 Sep17 din pehle, SimplyHired se

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Achhi English chahiye, bolne aur likhne mein

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Jo skills maange hain7 likhe hain

HospitalityCustomer serviceUpsellingEnglishDiplomaCommunication skillsHotel experience

Is job ke baare mein

Experience (minimum 02 years experience - Reservations & Tele calling)

Handling all reservation inquiries whilst maintaining a good relationship with travel agents and customers.

Manage and maintain accurate information in the reservation system.

Ensuring guest requirements are met by liaising with hotel teams.

Ensuring an efficient and professional service on all guest communication channels.

Actively sell hotel facilities and promotions with a positive upselling approach.

Updating reservations reports and system with accurate information.

Previous hotel / group reservation experience will be a definitive advantage.

Sound knowledge on hotel reservation systems.

Excellent written and verbal communication in English.

The ability to multitask and work under pressure.

Education

Diploma (Preferred)

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