Salesforce Delivery Manager

Location

Pune, India

Business

Global Shared Services

Position type

Full Time

Contract type

Permanent Employee

Job ID

7666

Overview

About us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About GSS

As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV.

About the role

We are looking for an experienced Salesforce Delivery Manager to lead a global application delivery team supporting and enhancing business-critical digital solutions. In this role, you will be responsible for driving agile delivery, coordinating cross-functional teams, managing release plans, and ensuring alignment between business priorities and technology execution. You will work with stakeholders across business and IT to deliver continuous improvements, manage operational support activities, and help ensure high-quality releases in a fast-paced international environment. Key responsibilities

Lead and coordinate a multidisciplinary delivery team operating in an Agile environment.

Own sprint and release planning, including capacity forecasting and milestone management.

Manage dependencies, priorities, risks, and delivery challenges across multiple workstreams.

Facilitate collaboration between business stakeholders, product owners, analysts, architects, developers, testers, and support teams.

Monitor delivery progress and provide transparent status reporting to leadership and stakeholders.

Support release readiness activities and coordinate quality assurance and user acceptance processes.

Remove blockers and help create an environment where teams can deliver effectively and sustainably.

Drive execution of enhancement, maintenance and support new initiatives.

Promote continuous improvement of team ways of working, delivery practices, and operational excellence.

Support platform roadmap initiatives by identifying and evaluating opportunities to apply AI, automation, and digital innovation to business processes, user experiences, and delivery practices.

What we offer

Flexible work arrangements for better work-life balance

Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave)

Medical benefits ( Insurance and Annual Health Check-up)

Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance)

Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme)

Additional Benefits (Long Service Awards, Mobile Phone Reimbursement)

Company bonus/Profit share.

Benefits may vary based on position, tenure/contract/grade level

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

About you

What we are looking for

Experience leading software delivery, application management, or product engineering international teams.

Overall 5+ years of relevant experience.

Bachelor or Master's degree.

Strong understanding of Agile, Scrum, and iterative delivery methodologies.

Experience driving digital transformation, innovation, or platform modernization initiatives.

Proven ability to coordinate business and technical stakeholders across global teams.

Proactive, forward leaning and the ability to challenge the status quo.

Continuously improve team velocity, quality, and delivery performance to ensure Operational Excellence

Experience with release planning, backlog management, resource and capacity planning.

Strong communication, facilitation, stakeholder management, and problem-solving skills.

Experience managing risks, dependencies, and competing priorities.

Experience with enterprise business applications, CRM platforms, or digital transformation initiatives is an advantage.

Familiarity with Salesforce or similar cloud platforms is desirable

Success in this roleThe successful candidate will be a proactive delivery leader who can align business priorities with technical execution, build strong relationships across teams, maintain delivery momentum, and ensure high-quality outcomes for a global user community.

Continuous improvement adoption is the key focus area. Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

Benefits

Please note, benefits may depend on your contract type, please confirm with your recruiter.

Profit Share

You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.

Professional Development

We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on