Manager - Centre Operations

Company Description Apollo AyurVAID is a pioneer and leader in quality systems–driven Ayurveda medical care, focused on precision diagnosis and treating the root cause of mainstream diseases for lasting health outcomes. The organization offers uniquely enabled cashless Ayurveda medical care through accreditation by leading health insurance providers and CGHS as a network hospital. Apollo AyurVAID follows protocols-driven care that integrates appropriately with modern medicine and operates a distinctive “hospital-in-hospital” model within world-class quaternary and tertiary care allopathy hospitals. Recognized with national quality awards, NABH accreditations, and the Government of India’s “Best Ayurveda Centre” award, the organization has also been featured in Harvard University’s Antares program. A strong team of medical and management professionals drives its global scalability, collaboration, and innovation through robust protocols and a digital foundation.

Location

Vanagaram, Chennai

Department

Operations

Reporting To

MD & CEO

Role Summary

We are seeking a dynamic Manager – Centre Operations with a BAMS and MBA/MHA qualification to lead the overall operations of our Ayurveda hospital. The ideal candidate will combine clinical understanding with business acumen to drive operational excellence, patient satisfaction, revenue growth, and team performance.

Key Responsibilites

Oversee the day-to-day operations of the centre, ensuring seamless coordination across OPD, IPD, Therapy, Pharmacy, Front Office, and Support Services.

Drive revenue, profitability, occupancy, and overall centre performance while ensuring optimal resource utilization.

Ensure exceptional patient experience by maintaining high service standards and promptly resolving escalations.

Lead, mentor, and manage multidisciplinary teams to achieve operational and business objectives.

Ensure compliance with NABH standards, statutory requirements, and organizational SOPs.

Build referral networks and support business development initiatives to increase patient footfall.

Monitor key operational and financial KPIs, prepare MIS reports, and implement continuous improvement initiatives.

Qualifications

BAMS or relevant

MBA (Hospital/Healthcare Management) or MHA – Mandatory

Experience

5–8 years of experience in hospital operations, with at least 2 years in a leadership role such as Centre Manager, Hospital Administrator, or Operations Manager.

Experience in Ayurveda, integrative healthcare, or multi-specialty hospitals is preferred.

Key Skills

Hospital Operations Management

Clinical & Business Coordination

Revenue & P&L Management

Team Leadership & People Management

Patient Experience & Service Excellence

NABH & Regulatory Compliance

Business Development & Referral Management

MIS Reporting & Data Analysis

Apply now

share your udpated CV at hr@ayurvaid.com

Pay

₹600,000.00 - ₹900,000.00 per year

Benefits

Leave encashment

Provident Fund

Application Question(s)

Are you BAMS plus MBA / MHA qualified?

What is your total Healthcare Experience?

What is your Current CTC?

What is your Expected CTC?

We need to close this position urgently. Will you be able to join immediately?

Work Location

In person