Front Office Admin & Sales / Branch Manager

The Swingers Dance Inc. is looking for a responsible, customer-focused and target-oriented professional to manage front office operations, admissions, sales, customer service and day-to-day studio administration at our Kodambakkam branch.

Job Details

Location

Kilpauk / Kodambakkam, Chennai

Job Type

Full-time

Working Days

6 days a week

Working Hours

Monday–Saturday: 11:00 AM – 8:00 PM

Sunday

9:00 AM – 6:00 PM

Weekly Off

Tuesday

Benefits

Monthly / Quarterly Performance Bonus

Job Summary

The selected candidate will be responsible for handling front office administration, student enquiries, admissions, sales, customer service and daily studio operations. The role requires strong communication, follow-up, organizational and sales skills, along with the ability to manage multiple responsibilities efficiently.

Key Responsibilities

Handle student and parent enquiries through calls, WhatsApp and walk-ins.

Manage admissions, fee collections, payments and related documentation.

Follow up with leads and convert enquiries into admissions.

Achieve assigned sales, enrolment and follow-up targets.

Maintain accurate student, lead, attendance, payment and billing records.

Coordinate class schedules, instructors, staff and daily studio activities.

Monitor day-to-day branch operations and ensure smooth functioning.

Handle customer concerns and provide timely support.

Support student retention, referrals and promotional activities.

Maintain proper records and complete administrative tasks as assigned by management.

Coordinate with the management team on sales, operations and branch-related activities.

Requirements

1–3 years of experience in administration, front office, sales, customer service or a similar role.

Strong communication and interpersonal skills.

Good sales, follow-up and customer service skills.

Ability to handle enquiries and convert leads into admissions.

Good organizational and multitasking abilities.

Basic knowledge of Microsoft Office and Google Workspace.

Bachelor's degree preferred.

Good command of English is required.

Candidates with experience in education, fitness, dance, hospitality, retail or other customer-facing roles will be preferred.

What We’re Looking For

We are looking for someone who is responsible, proactive, organized, customer-friendly and comfortable with sales and target-based work. The ideal candidate should be able to independently manage front office responsibilities while ensuring a positive experience for students and parents.

Pay

₹23,000.00 - ₹30,000.00 per month

Work Location

In person