Customer Relationship Executive

Customer Relations & Dispatch Coordinator

Rajratan Industries Private Limited, Indore (MP) | Full-time | ₹16,000-₹18,000 per month

About us

With over five decades of experience, we work across industrial, municipal, and construction sectors to convert waste into long-lasting, sustainable solutions. Guided by our 7R philosophy, we develop green products and recycling technologies that support resource recovery, waste reduction, and circular economy practices across India.

Our workplace

A friendly, respectful, all-women team

A safe, comfortable working environment

Supportive colleagues and fixed working hours

Responsibilities

Call customers for reviews and feedback

Call past customers for new requirements and repeat orders

Request photos, videos and Google reviews, and follow up on any issues until they're resolved

Enter and maintain the transporter database in our Enquiry Management System and calculate freight

Manage customer communication on WhatsApp and email

Record and share factory dispatch videos

Requirements

Fluent in Hindi and good in English (spoken and written)

Clear, polite phone manner

Comfortable with WhatsApp, email and basic Excel or web tools

Organised, with good follow-up habits

Freshers with strong communication skills can apply. Experience in customer support or sales is a plus.

Qualifications

Graduate and Postgraduate

Location

- Indore

We offer

Incentives for Google reviews and repeat orders

Learning opportunities in business systems and operations

Women candidates are encouraged to apply

Hiring process

First round by phone or video call

In-person interview at our office, where a team member will guide you.

Pay

₹192,000.00 - ₹216,000.00 per year

Benefits

Paid time off

Work Location

In person