Client Reporting Specialist (C2C Position)
HyrHub · Ghar se kaam
Pagaar₹15L–18Lsaal, jaisa likha hai
KahanGhar se kaam
TypeFull time8-12 years
Posted29 Sep11 din pehle, the company site se
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Walk-in interview
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Contract role
Jo skills maange hain5 likhe hain
ReportingSLAEscalation managementClient ServicingBusiness Intelligence (BI)
Is job ke baare mein
Client Reporting Specialist (Immediate Joiners Only) C2C Position
Business Intelligence & Client Reporting
.Hands-on experience in Request Intake, Triage & Prioritization, and SLA-driven delivery management.
- Experience in a Business Intelligence, data analytics, or enterprise/client reporting
environment.
- Familiarity with Agile/Scrum delivery and daily standup routines.
- Exposure to data visualization or reporting tools (e.g., Qlik, Power BI, Tableau, Looker).
- Prior experience in a contract or staff-augmentation capacity supporting an established
internal team.
Mandatory skills and experience
Hands-on experience working in an ITIL-aligned application support or service management environment.
Strong experience in
Request intake and management
Ticket triage and prioritization
SLA monitoring and tracking
Escalation management
Stakeholder communication and coordination
Ability to work closely with business users, support teams, and reporting stakeholders to ensure timely resolution of issues and requests.
ITIL Foundation certification is preferred.
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