Customer Support Executive (CSE)

Customer Support Executive – US Process (Night Shift)

Company

Bytepal Solutions Pvt. Ltd.

Location

Sushant Golf City, Lucknow

Salary

₹15,000 – ₹16,000/month

Experience

Freshers \& Experienced

Job Type

Full-Time \| Work From Office

Shift Timing

9:00 PM – 6:00 AM IST

About the Role

We are looking for a Customer Support Executive to handle international customers through calls, chats, and emails and provide timely solutions to their queries.

Key Responsibilities

Handle international customer queries and complaints.

Provide professional support through calls, chats, and emails.

Maintain customer records and follow up on issues.

Coordinate with internal teams for resolutions.

Requirements

Excellent English communication skills. (Mandatory)

Good listening and problem-solving abilities.

Basic computer knowledge.

Comfortable working in the 9 PM – 6 AM night shift.

Customer-focused and professional attitude.

Key Skills

International Customer Support \| Customer Service \| English Communication \| Calling \| Chat \& Email Support \| Problem Solving

Pay

₹15,000.00 - ₹16,000.00 per month

Work Location

In person