Electronic Service Engineer

Delphin Energy Pvt. Ltd., a leading provider of solar water pumps and solar street lighting solutions, is hiring an Online Service Engineer to provide remote/VC-based technical support. The role focuses on guiding customers online for installation, troubleshooting, and technical issues, while ensuring smooth operations of our solar systems. Key Responsibilities: • Provide remote technical support via video calls, phone, and online platforms. • Guide customers in installation, configuration, and troubleshooting of solar pumps and street lights. • Diagnose issues related to PCB, VFD (Variable Frequency Drive), and Pump systems. • Maintain service records and create technical reports. • Coordinate with the on-field team when required. • Provide online training and product demonstrations to customers. Ensure high customer satisfaction with quick resolution. Requirements: • Diploma / BE / B.Tech in Electrical, Electronics, Mechanical, or related field. • Hands-on knowledge of PCB, VFD, and Pump systems. • Good understanding of solar systems and electrical circuits. • Strong communication skills (English, Hindi; regional language is a plus). • Familiar with video conferencing tools (video call). • Experienced Candidates in Solar or Renewable Energy Preferred