Jobs›Customer Support, Noida

Customer Support Associate

Meilleur Infotech Pvt Ltd · Noida
Pagaar₹13,000–30,000mahina, jaisa likha hai
KahanNoidaUttar Pradesh
TypeFull time
Posted30 Sep16 din pehle, SimplyHired se
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Live chatCustomer records maintenanceRecord-keepingCustomer complaint handlingEmail communicationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacySpreadsheetsWriting skillsClient enquiry handlingInbound voiceHandling dissatisfied clientsMaster's degreeClient servicesRespectful communicationProductivity softwareClient communication skillsComplaint resolution call handlingCommunication skillsClient liaisonClient interaction via phone callsCustomer data entry
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About the Role

We are looking for a Customer Support Associate who can communicate with customers, understand their concerns, and provide quick and helpful solutions. The ideal candidate should be polite, patient,

Key Responsibilities

Handle customer queries through calls, emails, and chat.

Understand customer issues and provide appropriate solutions.

Resolve complaints professionally and ensure customer satisfaction.

Maintain customer records and update information accurately.

Meet daily/weekly customer support and quality targets.

Required Skills

Good verbal and written communication

Basic knowledge of MS Excel and MS Office.

Good listening and interpersonal skills.

Positive attitude and willingness to learn

Regards

Hashi sain(HR)

Contact number
- 8287532223
Email
- hrhashisain.mipl.@gmail.com
Pay
₹13,000.00 - ₹30,000.00 per month

Benefits

Health insurance

Paid time off

Work Location
In person

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