Hotel Operations Executive

Company

BAI Infosolutions Private Limited – CoTrav

Location

Gurgaon (On-site)

Experience

1-3year

Industry

Travel & Hospitality | Corporate Travel Services

Employment Type

Full-time

Job Overview

We are looking for a detail-oriented and proactive Hotel Reservations & Vendor Management Executive to manage hotel

procurement and accommodation booking operations for corporate travelers. The role involves handling end-to-end hotel

reservations, negotiating competitive rates, maintaining strong vendor relationships, and ensuring seamless booking experiences

for clients. The ideal candidate will be responsible for optimizing costs, expanding the hotel partner network, monitoring service

quality, and driving operational efficiency while delivering exceptional customer satisfaction.

Key Responsibilities

Hotel Booking Management

Handle end-to-end hotel reservations for corporate clients, ensuring accurate and timely bookings based on their

preferences, budget, and requirements.

Vendor Relations & Negotiation

o Collaborate with hotels to negotiate competitive rates and secure the best deals.

o Identify and onboard new hotel partners to expand the accommodation network.

o Maintain strong relationships with existing hotel vendors to ensure consistent service quality.

o Negotiate and finalize contractual agreements with hotels, securing favourable terms, exclusive

rates, and added benefits.

o Review and update rate contracts regularly to ensure cost-effectiveness.

Data Analysis & Reporting

o Monitor booking trends, occupancy rates, and pricing data to identify cost-saving opportunities.

o Provide insights and recommendations to improve booking efficiency and reduce expenses.

o Ensure hotels meet company quality standards and deliver consistent service across locations.

o Conduct regular reviews and gather client feedback to assess hotel performance.

Skills & Competencies

Excellent communication and interpersonal skills for effective vendor negotiations and client coordination.

Strong problem-solving abilities to handle booking issues and vendor-related challenges.

Negotiation and analytical skills to secure favourable contracts and optimize costs.

Detail-oriented and highly organized to manage multiple bookings and vendor relationships simultaneously.

Requirements

Bachelor's degree in Hospitality Management, Business Administration, or a related field.

1-3 years of experience in hotel booking management, vendor tie-ups, and cost control within the hospitality or travel industry.

Proficiency in MS Excel and reporting tools for data analysis and contract management.

Ability to thrive in a fast-paced, client-focused environment with strong attention to detail.

Why Join Us?

Opportunity to work with a leading travel-tech company in a rapidly growing industry.

Collaborate with top hotel brands and build a strong vendor network.

Gain exposure to corporate travel management and vendor negotiation strategies.

Competitive compensation package with performance-based incentives.

Work Location

In person