Operations Manager - L3 - Tamil(Student Operations)

Masai · Bangalore

Senior

Pagaar₹5L–6Lsaal, jaisa likha hai

KahanBangaloreKarnataka

TypeFull time

Posted1 Oct19 din pehle, Adzuna se

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Role & Responsibilities Own day-to-day on-site operations for assigned cohorts/programs: monitor SLAs, resolve exceptions, and ensure timely delivery of learner services. Define, measure, and drive KPIs (attendance, completion, placement pipeline metrics); create weekly/monthly dashboards and take corrective actions. Lead and coach a small operations team — set priorities, distribute work, and sustain a high-quality, scalable service model. Partner with cross-functional teams (Academics, Placem…

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