Customer Care Executive

Hair and Skin Clinic · Bangalore

Pagaar₹20,000–30,000mahina, jaisa likha hai

KahanBangaloreKarnataka

TypeFull time

Posted1 Oct13 din pehle, SimplyHired se

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Jo skills maange hain29 likhe hain

Live chatCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationDigital register maintenanceClient detail updatesComputer literacyClient enquiry handlingInbound voiceLocal languageHandling dissatisfied clientsBachelor's degreeClient servicesCustomer relationship managementKannadaProductivity softwareProviding product informationClient communication skillsProfessional phone etiquetteComplaint resolution call handlingClient educationCommunication skillsClient interaction via phone callsCustomer data entry

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Job Summary

We are looking for a dedicated and customer-focused Customer Care Executive to manage customer inquiries and provide excellent service. The candidate should have strong communication skills and must be fluent in Kannada to effectively communicate with customers.

Key Responsibilities

Handle inbound and outbound customer calls professionally

Respond to customer queries through phone, email, or chat

Resolve customer complaints and provide appropriate solutions

Provide accurate information about products and services

Maintain customer records and update databases regularly

Follow up with customers to ensure satisfaction

Meet customer service targets and quality standards

Required Skills & Qualifications

Good communication skills

Strong customer handling and problem-solving skills

Basic computer knowledge and MS Office skills

Ability to work in a team environment

Positive attitude and patience while handling customers

Educational Qualification

Any Degree / Plus Two with relevant experience

Interested Candidate please contact below mentioned number:9048003749

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Work Location: In person

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