Patient Services Back Office Associate
Harris · Ghar se kaam
PagaarPagaar nahi likha
KahanGhar se kaam
TypeFull timeEntry-level, Mid-level
Posted2 Oct9 din pehle, Himalayas se
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Fee, deposit ya paise maangne ke nishaan nahi
Achhi English chahiye, bolne aur likhne mein
Gaadi ya licence nahi chahiye
Jo skills maange hain10 likhe hain
Patient Services RepresentativeMedical Billing SpecialistHealthcare Administrative AssociatePatient Accounts RepresentativeBackroom AssociatePatient Services AssociateBack Office Medical AssistantPatient Services SpecialistPatient Services CoordinatorHealthcare
Is job ke baare mein
Primary Functions
- Resolve patient and provider billing inquiries as they relate to services provided. 2. Audit patient balances and escalate patient accounts that need to be adjusted (following the customer account specifics for adjustments).
- Update patient demographics (to include new home/billing address, telephone number, insurance information)
- Rebill claims as necessary when reviewing collection accounts.
- Generate and print patient statements and monitor printing process to ensure completion.
- Process payments in Client payment portals.
- Review and work bad address/return mail reports and update patient demographic information accordingly.
- Review collection report, generate collection progression letters (following the customer account specifics for collections process).
- Prepare accounts for collection agency distribution (following the customer account specifics for collections process).
- Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed for backup.
- Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities.
- Team player being supportive of Department and Company goals and policies.
- Reliable and punctual by maintaining a good attendance record and arriving at work and returning from lunch and breaks on time.
- Other related duties may be assigned.
- Escalate issues to Patient Services Manager or Director Job
Qualifications: The qualifications we are looking for are mixture of work experience and educational background. They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have) along with soft skills (competencies) needed for the role
Originally posted on Himalayas
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