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Customer Support Executive (CSE)
Meilleur Infotech Pvt Ltd · Meerut
PagaarPagaar nahi likha
KahanMeerut
TypeFulltimeFresher chalega
Posted29 Sep17 din pehle, Indeed se
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Customer Support ExecutiveRole SnapshotLocationNoida, Uttar PradeshExperience0–2 YearsQualification12th Pass / GraduateWork ModeWork from OfficeShiftDay / RotationalSalary₹18,000–₹25,000/monthIncentivesPerformance-based, where applicableThe Role
As a Customer Support Executive, you’ll be the first point of contact for customers. You’ll understand their concerns, provide the right information, resolve queries, and ensure a smooth customer experience.
What You’ll Do
- Customer Support: Handle customer calls, chats, or emails and assist with their queries.
- Query Resolution: Understand customer concerns and provide clear and timely solutions.
- Product \& Service Support: Help customers with product, service, order, payment, or account-related queries.
- Follow-ups: Track pending issues and follow up with customers until the query is resolved.
- Team Coordination: Work with internal teams to resolve issues that require additional support.
- Customer Records: Update customer details and maintain accurate interaction records.
- Quality \& Performance: Follow company processes and meet quality, productivity, and customer service targets.
What We’re Looking For
- 12th pass / Graduate.
- Freshers are welcome; customer service/BPO experience is an advantage.
- Good spoken Hindi and English.
- Comfortable communicating with customers over calls, chat, or email.
- Basic computer and email knowledge.
- Good listening, communication, and problem-solving skills.
- Positive attitude and willingness to learn.
- Comfortable working in rotational shifts, if required.
What You Get
- Competitive salary
- Performance-based incentives, where applicable
- Training and development
- Career growth opportunities
- Supportive work environment
If you enjoy helping people and solving problems, start your customer service career with us.
Regards,
HARSH TRIPATHI
HR Executive
- Contact
- 9910784091 (Call/WhatsApp)
- hr.harshtripathi.mipl@gmail.com
- Pay
- ₹18,550.98 - ₹25,797.94 per month
- Work Location
- In person
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