Clinic Receptionist

Shanti Physiotherapy · Hyderabad

Pagaar₹8,800–17,000mahina, jaisa likha hai

KahanHyderabadTelangana

TypeContract

Posted4 Oct9 din pehle, SimplyHired se

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Customer records maintenanceWalk-in client managementComputer operationAccounts receivableEnd-of-shift balancingGoogle SheetsTeluguAdministrative experience within healthcareAppointment rescheduling and cancellationsClinical record keepingSales transaction processingPhone communicationCustomer appointment bookingClient detail updatesComputer literacyMaintaining patient confidentialityPatient appointment coordinationGreeting customersClient enquiry handlingBack office operationsProcessing cash transactionsClient record-keeping practicesSales invoice generationEnglishEmail softwareBack office processingLocal languageClinical experienceAdministrative experience12th PassClient invoicingPayment collectionBachelor's degreeConfidential record keepingClient servicesResource scheduling coordinationRespectful communicationScheduling for multiple individualsSupply inventory managementDaily cashier report preparationHealth record trackingQueue managementPayment card processingSchedule creationReservation systemsAccounts receivable processingProductivity softwareSecretarial workPatient orientationHandling patient queriesHealthcare facilities experienceClean workspace maintenancePatient record updatingClient communication skillsManaging patient recordsVisit schedulingProfessional phone etiquetteClient educationTracking inventory levelsMedical appointment creationBillingCommunication skillsBalancing end-of-day transactionsClient liaisonEnd-of-day payment reconciliationFile organisationOffice phone managementMedical administrationInvoice creationReception managementFront office managementReservation managementOffice record organisationCustomer data entry

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Job Description: Receptionist Clinic: Shanti Physiotherapy Clinic Position: Receptionist (Front Desk and Administration) Reports to: Clinic Owner / Lead Physiotherapist Employment type: Full-time

Location: E1106 Rajapushpa The Retreat
Working hours: Monday to Saturday, 9 am to 6 pm
Salary: [8000 to 170000 /as per experience]

About the Role Shanti Physiotherapy Clinic is looking for an organised, friendly receptionist to be the first point of contact for our patients. You will manage appointments for our four physiotherapists, follow up with patients to support their recovery, and handle billing and payments.

Key Responsibilities

Appointment Scheduling

Book, reschedule and cancel appointments by phone, WhatsApp and in person

Manage the daily schedule for both physiotherapists and avoid double-booking

Send appointment reminders to patients

Keep track of walk-ins, cancellations and no-shows and fill open slots where possible

Greet patients, check them in and keep waiting times short

Patient Follow-Up

Contact patients who miss sessions and help them rebook

Remind patients to complete their prescribed course of treatment

Check in after treatment plans end and book review visits as advised by the therapist

Keep patient records and contact details accurate and up to date

Handle patient queries politely and pass clinical questions to the physiotherapists

Billing and Payments

Prepare invoices and receipts for consultations and sessions

Collect payments (cash, UPI, card) and reconcile them at the end of each day

Explain charges and treatment packages to patients

Assist with insurance paperwork and claim documents where required

Maintain billing records and report daily collections to the owner

General Administration

Keep the reception area clean, welcoming and organised

Maintain patient files and respect patient confidentiality at all times

Track supplies and inform the owner when stock is low

Support the clinic team with other administrative tasks as needed

Requirements

Graduate or 12th pass with relevant experience (preferred: 1+ years in a clinic, hospital or front-desk role)

Good communication in English and Telugu

Basic computer skills: MS Excel/Sheets, WhatsApp, email

Comfortable with billing, cash handling and basic accounting

Experience with clinic or appointment software is a plus

Skills and Qualities

Polite, patient and empathetic with people in pain or discomfort

Well organised, able to handle several tasks at once

Reliable, punctual and detail-oriented

Trustworthy with patient information and money

Proactive in following up rather than waiting to be asked

How to Apply Send your resume to +918790073465 with the subject line "Receptionist Application".

Pay: ₹8,800.00 - ₹17,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Paid time off

Work Location: In person

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