Relationship Manager (Gold Loan Sales)

Job Description About Rupeek Founded in 2015, Rupeek is India’s leading asset-backed digital lending fintech platform. Built on the Technology, Integrity & Fair value first ethos, its vision is to be a new age, innovative brand solving the credit pain points of Indians. Rupeek aims to create equal access to credit for every Indian by enabling hassle-free doorstep gold loans at the lowest interest rates, its first flagship product with many more to follow. Rupeek is currently present in 40+ cities and it is the first-ever fintech in the asset-backed lending category to record a $1bn annual run rate (ARR). Headquartered in Bangalore, Rupeek's investors include Sequoia Capital, Accel Partners, Bertelsmann, GGV Capital, VEF, and Lightbox. Roles and Responsibilities: ✔ To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. ✔ Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC & complete online registration. ✔ Coordinate with the Manager and stakeholder for loan approval. ✔ Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal & referral business. ✔ Resolving all customer doubts and questions while processing the loan. ✔ Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Persona: ✔ Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling. ✔ Upto 30 years of age ✔ Excellent communication skills in the local language and elementary English ✔ 2 wheeler and Driving License is mandatory