Executive Assistant to Managing Director

Grandeur · Mumbai

Pagaar₹35,000–50,000mahina, jaisa likha hai

KahanMumbaiMaharashtra

TypeFull time

Posted6 Oct2 din pehle, SimplyHired se

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MarathiMeeting minutesCustomer records maintenanceWalk-in client managementGoogle SuiteMaintenance intervention coordinationCustomer complaint handlingCorrespondence managementAfter-sales serviceConfidential information handlingGoogle SheetsMeeting coordinationExecutive communicationEmail managementEmail communicationMicrosoft OutlookTravel arrangementsInbound customer enquiry call handlingDocument preparationRetail environment experiencePhone communicationDigital register maintenanceVisitor log maintenanceClient detail updatesComputer literacyOperations coordinationCustomer complaint documentationWriting skillsService schedulingGreeting customersClient enquiry handlingCorrespondence draftingInbound voiceBack office operationsClient record-keeping practicesEnglishEmail softwareBack office processingFront-of-house coordinationLocal languageHandling dissatisfied clientsVisitor check-inAdministrative experienceMeeting schedulingProperty maintenanceContractor coordinationBusiness etiquetteHousekeeping coordinationBachelor's degreeStakeholder coordinationHospitality industry experienceClient servicesRetail shop experienceIssue trackingResource scheduling coordinationHousekeeping managementUpdating inventory recordsVendor communicationProject task coordinationSchedule creationRecords creationShop maintenanceCourier and postal service assistanceSecretarial workHindiClient communication skillsVisit schedulingProfessional phone etiquetteTravel schedulingCommunication skillsVisitor managementClient liaisonTeam coordinationAfter-sales follow-upCross-functional communicationOffice phone managementIssue reportingCorrective maintenance coordinationReception managementFront office management

Is job ke baare mein

JOB DESCRIPTION – EXECUTIVE ASSISTANT CUM FRONT DESK

Company: Grandeur Interiors Pvt. Ltd.
Location: Lower Parel, Mumbai
Working Days: Monday to Saturday
Working Hours: 10:30 AM to 7:30 PM
Reporting To: Managing Director
Employment Type: Full Time, On Roll

About the Company

Grandeur Interiors is a luxury retailer of Italian and German modular kitchens, wardrobes and furniture, serving premium clients since 1998.

Job Summary

We are looking for a presentable, organised and proactive professional to manage the showroom front desk, client hospitality, administration and provide executive support to the Managing Director.

Key Responsibilities

Handle calls, emails, walk-in clients, architects, vendors and showroom visitors

Maintain showroom reception, meeting rooms, client areas and daily upkeep

Maintain visitor, enquiry, courier, stock and administrative records

Coordinate housekeeping, vendors, technicians, AMC renewals and facility maintenance

Handle after-sales complaints, coordinate technicians and ensure timely closure

Coordinate installation schedules, site readiness, material deliveries and site requirements

Manage the Managing Director’s calendar, meetings, appointments and travel arrangements

Prepare meeting documents, take notes, track action points and follow up with teams

Draft professional emails, letters and WhatsApp communication

Handle confidential information and other assignments given by the Managing Director

Maintain client, vendor, AMC, service and company records

Requirements

2–5 years of experience in front desk, reception, administration or executive assistance

Experience in luxury retail, hospitality, architecture/interior design or premium real estate preferred

Excellent English communication; Hindi required and Marathi is an advantage

Good knowledge of MS Office, Excel, Google Sheets, Outlook/Gmail and WhatsApp Business

Strong coordination, follow-up, organisational and communication skills

Presentable and comfortable handling premium clients

Ability to manage multiple tasks and work under pressure

Graduate in any discipline

30-60-90 DAY EXPECTATIONS

First 30 Days

Independently manage front desk, calls and walk-in clients

Understand showroom products, brands and internal processes

Prepare vendor, AMC, asset and administrative records

Days 31–60

Independently manage the Managing Director’s calendar and meetings

Maintain service complaint and installation trackers

Manage courier, correspondence and showroom administration

Days 61–90

Proactively identify and close showroom maintenance and upkeep issues

Take ownership of vendor, AMC and service coordination

Establish regular reporting and follow-up with the Managing Director

Working Conditions

In-person showroom role; no remote/hybrid option

Occasional local travel within Mumbai for site visits, vendor meetings and client coordination

Must be reachable outside standard hours when required

Sunday weekly off

Pay: ₹35,000.00 - ₹50,000.00 per month
Work Location: In person

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