Executive Assistant - Operations (Mumbai, on-field)

About KGN Enterprises

KGN Enterprises is a founder-led business building digital marketing, consulting and online education services for the Indian market. The founder works remotely from outside India. This role is the founder's representative on the ground in Mumbai.

The role

You will be the founder's eyes, ears and hands in Mumbai: attending meetings, handling paperwork in person, and making sure things actually get done. The role needs a high degree of independence and clear daily communication.

What you will do

Attend meetings on the founder's behalf — banks, payment and fintech partners, vendors, service providers — and send a clear written summary afterwards

Collect, prepare, submit and track business documents in person: bank paperwork, KYC documents, notarisation, courier runs

Follow up with banks, vendors and service providers until each open issue is actually closed

Support onboarding with payment gateway partners — preparing and submitting documentation, tracking application status

Manage the founder's India calendar, appointments and coordination across time zones

Keep organised digital records in Google Workspace

Send a short written update at the end of each working day

Requirements

Based in Mumbai or Navi Mumbai and comfortable travelling across the Mumbai Metropolitan Region several days a week

Excellent spoken and written English

2+ years as an executive assistant, operations executive, or in a similar coordination role

Highly organised, discreet and reliable — able to work independently with a remote manager

Comfortable with Google Workspace, WhatsApp and a smartphone for daily reporting

Strong plus

Experience at a payment company, fintech, NBFC or bank (for example Razorpay, Cashfree, Airpay, PayU)

Familiarity with business documentation: PAN, GST, company registration papers, KYC

Conversational Hindi and/or Marathi for dealing with local offices

What we offer

₹35,000–55,000 per month, depending on experience

Travel and conveyance allowance on top of salary

Direct work with the founder, real responsibility, and exposure to fintech and cross-border business

Start

as soon as possible — immediate joiners or up to 30 days' notice preferred.

Pay

₹35,000.00 - ₹55,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Ability to commute/relocate

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience

Executive assistant or operations: 1 year (Preferred)

Language

fluent English (Required)

Willingness to travel

75% (Required)

Work Location

Hybrid remote in Mumbai, Maharashtra