Sales Coordinator

Job Responsibilities

Coordinate with customers and the Sales Team for enquiries, quotations, and orders.

Process and maintain customer purchase orders and sales-related documents.

Coordinate with Production, Factory, Quality, Stores, Dispatch, and Accounts for timely order execution.

Follow up on production, dispatch, delivery schedules, and pending customer requirements.

Maintain records of orders, customer details, dispatches, and pending activities.

Coordinate with Accounts regarding invoices and customer payment follow-ups, when required.

Prepare daily/weekly sales and order status reports.

Handle customer queries and ensure timely resolution or escalation.

Ensure accurate and timely communication between the Head Office, Factory, Sales Team, and customers.

Maintain confidentiality of customer, pricing, and commercial information.

Required Skills

Good communication and coordination skills.

Strong follow-up and time-management skills.

Good knowledge of MS Excel, Word, and Email.

Attention to detail and ability to maintain proper records.

Ability to work with multiple departments and meet deadlines.

Experience in the packaging/manufacturing industry will be an advantage.

Qualification

Graduate

Experience

1–5 years in Sales Coordination / Sales Support / Customer Coordination.

Pay

₹400,000.00 - ₹600,000.00 per year

Benefits

Health insurance

Paid sick time

Provident Fund

Work Location

In person