Front Desk Executive

Job Description – Front Desk Executive

Company: Pranav Creations Pvt. Ltd.Location: Chandni Chowk, DelhiExperience: 3+ YearsDepartment: Front Office / AdministrationEmployment Type: Full-Time

Role Overview

Pranav Creations Pvt. Ltd. is looking for an experienced Front Desk Executive to manage day-to-day front-office activities and ensure a professional experience for customers, retailers, boutique owners, vendors, visitors and business associates.

The role requires strong communication, coordination and customer-handling skills, along with the ability to independently manage front-office responsibilities in a busy wholesale ethnic-wear business environment.

Key Responsibilities1. Front Office Management

Manage the day-to-day functioning of the reception/front-office area.

Maintain professional standards, discipline and workplace etiquette.

Ensure the front desk remains organised and properly maintained.

Coordinate with internal teams for smooth front-office operations.

Customer & Visitor Handling

Welcome and assist customers, retailers, boutique owners, vendors and visitors.

Understand the purpose of each visit and connect visitors with the appropriate person or department.

Ensure a smooth and professional experience throughout the visit.

Handle customer and visitor queries politely and professionally.

Management & Office Coordination

Coordinate with Sales, Administration, Accounts, Security and other departments when required.

Provide front-office assistance during management meetings and business visits.

Support administrative activities as assigned by management.

Records & Reporting

Maintain visitor, appointment, courier and front-office records.

Keep relevant registers and trackers updated.

Prepare basic front-office reports whenever required.

Maintain accurate records of daily front-office activities.

Front Office Standards

Ensure compliance with company policies and front-office procedures.

Maintain confidentiality of customer, management and business information.

Identify routine operational issues and coordinate with the concerned team for resolution.

Maintain a professional, well-groomed and welcoming front-office environment.

Required Skills & Experience

Graduate in any discipline.

3+ years of relevant experience in Front Office, Administration, Reception or a similar role.

Experience in handling a busy customer-facing office environment.

Excellent verbal and written communication skills.

Strong customer-handling and interpersonal abilities.

Good coordination and follow-up skills.

Proficiency in MS Office, Word and Excel.

Strong organisational and problem-solving abilities.

Ability to work independently and manage multiple priorities.

Professional appearance and positive attitude.

Preferred Profile

Experience dealing with retailers, customers, vendors and business associates will be an advantage.

Candidates with experience in a customer-facing business environment will be preferred.

Should be mature, confident, well-groomed and professionally presented.

Strong sense of responsibility, discipline and ownership.

Willingness to coordinate with multiple departments and support day-to-day office requirements.

Interested candidates are requested to email their updated resume to hr@pranavcreations.com for consideration

8800569882

Pay

₹10,000.00 - ₹27,000.00 per month

Work Location

In person