Case Manager - Healthcare

We are looking for a Case Manager to join our team full-time. Primary objectives include facilitating seamless service delivery, ensuring appropriate staffing, and offering support and guidance to families, caregivers, and providers on the team.

What you'll do

Daily check of all previous day sessions.

Constant feedback communication with the Caregivers and Patients.

Handle the pre-billing process weekly.

Meaning you will have to make sure all the caregiver's visits are assigned and tracked into the system.

Validate that said visits match the insurance-authorized weekly hours the patient has assigned.

Constant communication with US Insurance companies.

Multitasking when it comes to dealing with issues that may occur during ongoing visits.

Provide Timely Updates

For case status, service authorizations, and workload.

Requirements

What you need

Advanced English Knowledge.

Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction.

Organization skills needed to handle all the important documentation that is required in this position.

Proactivity and creativeness its needed for this position, someone proactive as opposed to reactive.

Organization Skills and Attention to Detail: Ability to self-organize given activities and keep a thorough record of tasks, pointers, and process updates.

Prioritization Skills

Ability to identify, establish, and assign priorities.

Main Tools to Manage During Work Relation

Google Suite

Google Drive, Corporate Gmail, Docs, Sheets.

Microsoft Office

Word, Excel.

Internal CRMs.

Hubstaff

Web App, Desktop App, and Hubstaff Tasks.

Whatsapp

Whatsapp Groups.

Zoom

Meetings and Breakout Rooms.

Benefits

Competitive Pay in US Dollars

Paid extra hours

Time-Off Flexibility

100% Remote Work

Opportunity to Grow

If you have experience in customer service or project management roles, we encourage you to apply!

Originally posted on Himalayas