Accounts Receivable Lead

C PROMPT SOLUTIONS PVT. LTD. Job Description – Accounts Receivable (AR) Head Department: Finance & Accounts Location: Hyderabad Reporting to: Finance Head Role Objective Lead collections and accounts receivable for our Pan-India IT asset rental business, ensuring timely recovery, accurate customer balances, prompt dispute resolution, and effective team performance. Key Responsibilities • Collections: Drive recovery of current and overdue receivables through customer-wise collection plans, weekly targets, and daily follow-ups. • Team Leadership: Manage the AR team, allocate customer portfolios, review payment commitments, and ensure accountability for results. • Ageing & Reporting: Monitor receivable ageing, DSO, overdue exposure, and missed commitments. Submit collection forecasts and performance reports to the Finance Head. • Customer Reconciliation: Resolve invoice-wise differences, payment allocations, TDS deductions, unapplied receipts, and outstanding balance confirmations. • Dispute Resolution: Coordinate with Billing, Sales, AMs/EMs, and Operations to resolve issues involving rental rates, POs, asset returns, replacements, and excess billing. • Payment Recovery: Secure payment of undisputed amounts while disputed items are resolved within defined timelines. • Escalation & Legal Support: Escalate delayed payments and prepare complete recovery documentation for Legal, subject to approval. • Controls & Documentation: Maintain collection trackers, customer correspondence, payment commitments, and visit reports. Ensure approval for credit extensions, settlements, refunds, and write-offs. • Process Improvement: Improve ERP collection workflows and identify recurring issues affecting billing accuracy and recovery. Qualifications & Experience • B.Com/M.Com/MBA in Finance or equivalent; CA Inter preferred. • Minimum 5 years of experience in B2B collections/accounts receivable, including 2 years in team management. • Experience in IT rental, leasing, or recurring billing businesses preferred. • Strong knowledge of customer ledger reconciliation, TDS deductions, Excel, and ERP/accounting systems. • Strong negotiation, communication, analytical, and leadership skills. Key Performance Indicators Collection target achievement | Overdue reduction | DSO improvement | Payment commitment fulfilment | Reconciliation and dispute closure | Forecast accuracy | Team productivity