Specialist - Customer Master Data

Role Summary

Performs creation and updating of general customer master data and sales specific customer master data and part numbers, requiring exercise of judgment and detailed knowledge of procedures. Has minimal supervision in a well-structured environment, guarantees the correct creation of data entries, and works with strategical and very sensitive data. Often represents the top level of knowledge and specialization

Main Tasks

Main Accountabilities

Creation of new customer master data in SAP and setting up correct relationship between account, parties (Sold-to party, Ship-to party, Payer, Bill-to party)

Update and share of existing customer master data based on input from Sales, setting up correct relationship between accounts, parties

Creation of financial data for new customer master data in SAP and Cofidi system

Update of financial data for customer master data

Implementation of new customer accounts into national mexical database

Creation of output condition for billing

Set up new material part numbers

Update existing material part numbers

Correct maintenance of sales views for material master data

Creation of quality master data for part material master data in SAP and CIM database

Handling of all other sensitive and customer specific data in M+H database

Reporting of process and/or system issues; improvement proposals

Leading of smaller projects

Regular communication with internal departments

Proactive approach to problem solving/complaint handling

Performing other tasks according to the direct supervisor

Key Performance Indicators/Key Result Areas

Keeping deadlines

Sticking to the KPI´s defined by Other Services dep.

Zero error data processing

Internal & External Working Relationships

Sales Key Account Managers

Experience

Job Requirements (Qualifications, Skills, Experience, Competencies)

Good knowledge of English language

Previous experience in similar position min. 1 year / other administrative position within M+H with similar scope is advantage

SAP knowledge is advantage

Good communication and organizational skills

Analytical thinking

Focus on detail

MS Office

MS Teams

Willingness to travel