Digital Project & Delivery Manager

Role Overview

We are looking for an experienced Digital Project & Delivery Manager to lead and coordinate our Creative, SEO, and Technology teams while serving as a key point of contact for clients. The ideal candidate should have strong knowledge of digital marketing, website development, SEO, creative/design workflows, project management, and client communication.

Key Responsibilities1. Team Management

• Manage and coordinate Creative, SEO, and Technology teams.
• Assign tasks, set priorities, and monitor team workloads and deadlines.
• Track project progress and ensure timely delivery.
• Conduct regular team reviews and identify bottlenecks.
• Coordinate dependencies between Design, SEO, Development, Content, and Marketing teams.
• Ensure team members follow established processes and quality standards.
• Mentor team members and support their professional development.

Project & Delivery Management

• Manage multiple digital projects simultaneously from planning through delivery.
• Prepare project timelines, milestones, task assignments, and delivery schedules.
• Monitor project status and proactively identify risks or delays.
• Ensure deliverables meet agreed requirements, quality standards, and deadlines.
• Coordinate internal reviews, QA, approvals, and final delivery.
• Maintain project documentation, status reports, and action items.

Client Communication

• Participate in regular client calls and project meetings.
• Understand client requirements and translate them into actionable tasks for internal teams.
• Present project progress, deliverables, recommendations, and timelines to clients.
• Handle client questions, feedback, and change requests professionally.
• Maintain strong client relationships and manage expectations effectively.
• Prepare meeting notes, action items, and follow-ups.
• Escalate critical issues and provide solutions proactively.

Creative & Design Coordination

• Coordinate website, social media, advertising, presentation, and other creative requirements.
• Work closely with graphic designers, UI/UX designers, and content teams.
• Review creative deliverables for quality, consistency, branding, and client requirements.
• Ensure creative work is aligned with campaign objectives and brand guidelines.

SEO & Digital Marketing Coordination

• Coordinate with SEO specialists on technical SEO, on-page SEO, content, backlinks, analytics, and reporting.
• Understand SEO requirements and their impact on website development and content.
• Review SEO performance reports and communicate key insights to clients.
• Coordinate SEO recommendations with development and content teams.
• Ensure SEO requirements are considered during website redesigns, migrations, and new website launches.

Technology & Website Management

• Coordinate with developers on website development, maintenance, integrations, tracking, and technical improvements.
• Understand common web technologies and platforms such as WordPress, Webflow, Wix, HTML/CSS, JavaScript, GA4, and Google Tag Manager.
• Coordinate website updates, bug fixes, QA, deployments, redirects, analytics, and third-party integrations.
• Work with developers to troubleshoot technical issues and communicate solutions to clients.
• Ensure websites are properly tested before production deployment.

Process & Quality Management

• Establish and improve workflows across Creative, SEO, and Technology teams.
• Maintain project trackers and ensure tasks are properly documented.
• Implement quality-check processes before client delivery.
• Identify recurring issues and develop processes to prevent them.
• Ensure projects follow agreed timelines, budgets, and scope.

Required Skills

• Strong project and team management skills.
• Excellent written and verbal communication.
• Strong client-facing and presentation skills.
• Good understanding of SEO and digital marketing.
• Good understanding of website development and CMS platforms.
• Ability to understand creative/design requirements.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple projects and competing priorities.
• Strong attention to detail.
• Ability to work effectively with technical and non-technical stakeholders.

Technical Knowledge

• WordPress / Webflow / Wix
• HTML & CSS; basic JavaScript knowledge
• Google Analytics 4 (GA4), Google Tag Manager (GTM), and Google Search Console
• Technical SEO and on-page SEO
• Website migrations and redirects
• Website QA and deployment processes
• CRM and marketing integrations
• Social media and digital advertising workflows
• Figma / Adobe Creative tools – basic understanding preferred

Preferred Experience

• 5–8+ years of experience in digital marketing, web development, digital agency, project management, or a related field.
• Experience managing cross-functional teams.
• Experience working directly with clients.
• Experience managing multiple website and digital marketing projects.
• Agency experience is a strong advantage.

Key Performance Indicators (KPIs)

• On-time project delivery
• Client satisfaction and retention
• Team productivity and utilization
• Quality of deliverables
• Reduction in project delays and rework
• Effective project communication and documentation
• Successful coordination between Creative, SEO, and Technology teams
• Achievement of client project objectives

Ideal Candidate

The ideal candidate is a hands-on digital professional and strong communicator who can understand client requirements, manage internal teams, identify technical and marketing challenges, and ensure projects move smoothly from requirement to delivery. The candidate should be comfortable joining client calls, leading discussions, coordinating multiple teams, and taking ownership of project delivery.

Pay

₹90,000.00 - ₹100,000.00 per month

Work Location

In person