Telesales Executive

Legal Capital Law Firm · Hyderabad

Pagaar₹12,000–18,000mahina, jaisa likha hai

KahanHyderabadTelangana

TypeFull time

Posted7 Oct9 din pehle, SimplyHired se

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Customer records maintenanceRecord-keepingComputer operationCustomer relationship buildingTeluguPhone communicationCall loggingClient detail updatesComputer literacyStakeholder liaisonClient enquiry handlingClient record-keeping practicesEnglishClient relationship developmentClient needs assessmentLocal languageBusiness etiquetteClient servicesCustomer relationship managementRespectful communicationData entryCustomer issue escalationHindiClient communication skillsProfessional phone etiquetteAfter-call work proceduresInternal communicationCommunication skillsClient liaisonClient interaction via phone calls

Is job ke baare mein

Job Title: Telecaller Executive
Company: Legal Capital Law Firm
Location: Hyderabad , Suchitra
Department: Client Relations / Telecalling

Job Summary

Legal Capital Law Firm is looking for a Telecaller Executive to connect with and follow up with our existing clients. The candidate will be responsible for maintaining regular communication with clients, understanding their requirements, providing necessary information, and ensuring a positive client experience.

Key Responsibilities

Make outbound calls to existing clients and maintain regular communication.

Follow up with clients regarding their ongoing requirements and services.

Understand client queries and provide appropriate information or coordinate with the concerned team.

Maintain professional and courteous communication with clients.

Record call details, client feedback, requirements, and follow-up status.

Ensure timely follow-ups with clients as required.

Build and maintain good relationships with existing clients.

Identify client concerns and escalate them to the concerned department when necessary.

Achieve daily/weekly calling and follow-up targets.

Maintain accurate records of all client interactions.

Requirements

Good verbal communication and interpersonal skills.

Comfortable making a high volume of outbound calls.

Previous experience in telecalling, customer support, client handling, or sales is preferred.

Freshers with good communication skills can also apply.

Ability to handle clients professionally and patiently.

Basic computer knowledge is required.

Knowledge of Telugu, Hindi, and English is an advantage.

Candidates should be target-oriented and willing to work in a team.

Preferred Experience

0–1 years of experience in Telecalling / Customer Support / Sales / Client Relationship.

What We Offer

Professional work environment.

Opportunity to develop client-handling and communication skills.

Career growth opportunities based on performance.

Benefits: Lunch will provided

Interested candidates can contact HR for more details and to apply.

Saranya Hr: 9989593008
Anil hr: 7075840530
Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits

Provident Fund

Work Location: In person

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