Customer Service Representative (Chat Support)

Artech Infosystems Private Limited · Gurgaon

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KahanGurgaonHaryana

TypeInternship

Posted8 Oct9 din pehle, Adzuna se

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Key Responsibilities Handle inbound customer interactions via chat with professionalism and empathy. Understand customer issues and provide accurate and timely resolutions. Maintain quality, productivity, and customer satisfaction metrics (CSAT/NPS). Document chat interactions clearly and accurately in internal systems. Required Qualifications 0–2 years of customer service experience (chat support preferred). Strong written communication skills in English. Ability to manage multiple chat conver…

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