Front Office Assistant with Hotel experience

Front Office Assistant

Job Summary

We are looking for a professional and customer-focused Front Office Executive to manage guest interactions and ensure a smooth front-desk operation at our restaurant. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle customer inquiries, reservations, and billing efficiently.

Key Responsibilities

Preferred Hotel experience only in handling Check-in /out , Tariff handling and WIN HMS is an advantage

Welcome and greet guests in a courteous and professional manner

Manage table reservations and walk-in guests

Handle customer inquiries, phone calls, and online bookings

Coordinate with restaurant staff to ensure smooth seating arrangements

Maintain guest records and reservation logs

Assist customers with billing and payment processes

Address guest complaints or concerns politely and escalate when necessary

Ensure cleanliness and organization of the reception/front office area

Support promotional activities and customer engagement initiatives

Maintain a positive and hospitable environment for guests

Required Skills & Qualifications

Bachelor’s degree or diploma in Hospitality, Hotel Management, or related field preferred.

1–3 years of experience in front office, reception, or restaurant guest relations.

Strong verbal communication and interpersonal skills.

Pleasant personality with professional grooming.

Ability to multitask and work in a fast-paced environment.

Three shifts basis

Pay

₹20,000.00 - ₹22,000.00 per month

Benefits

Cell phone reimbursement

Provident Fund

Work Location

In person