Branch Manager

Pinnacle Blooms Network · Hyderabad

Senior

Pagaar₹25,000–30,000mahina, jaisa likha hai

KahanHyderabadTelangana

TypeFull time

Posted7 Oct14 din pehle, SimplyHired se

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Jo skills maange hain45 likhe hain

Customer follow-upsComputer operationCustomer communicationStaff supervisionContract renewal managementInbound salesCustomer relationship buildingTeluguTeam leadershipEnterprise SoftwareComputer literacyOperations coordinationIn-person customer serviceOpportunity managementB.ComEnglishClient relationship developmentLocal languageLead conversionAdministrative experienceLead management systemsPayment collectionLead nurturingHospitality industry experienceClient servicesHospitality ManagementBachelor's degree – Hospitality ManagementHealthcare managementCustomer renewal managementSales management systems proficiencyRevenue targetsChurn preventionCustomer loyaltyClient retention strategyPatient interactionCRM system proficiencyOperational excellence initiativesProductivity softwareHindiComputer ApplicationsCustomer satisfaction improvementBASales follow-upComplianceMedical administration

Is job ke baare mein

Company Description: Pinnacle Blooms Network® is India's leading child development organization, transforming early intervention through technology-driven, evidence-based care. With 70+ centres, 500+ therapists, and 21+ million therapy sessions delivered, we are building the future of developmental healthcare.

Powered by Pinnacle Developmental OS™, AbilityScore®, and TherapeuticAI®, we deliver personalized, measurable outcomes for children with developmental needs. Headquartered in Hyderabad, we are expanding across India with a mission to make quality child development accessible, accountable, and data driven.

Join our growing healthcare team and lead the operations of a patient-focused branch dedicated to delivering exceptional care and service.

Location: Nallagandla, Hyderabad

What You'll Do

Manage day-to-day branch operations and lead the branch team
Deliver an exceptional patient and family experience
Receive NCC-routed leads, convert them into centre visits and admissions, achieve revenue target and track progress in the CRM
Ensure continuity of enrolled families through timely renewals, fee collection, drop-out prevention, and re-engagement initiatives
Drive customer satisfaction, admissions, and retention
Ensure operational excellence, compliance, and smooth centre functioning

Eligibity

Bachelor's degree in any discipline (commerce / arts / hospitality / healthcare administration preferred).

Fluency in English plus Telugu and/or Hindi (centre-language-appropriate).

Demonstrated customer service orientation; warm, premium-healthcare-grade demeanour.

Proficiency in basic computer applications (MS Office, WhatsApp Business, CRM tools).

Preferred

3–8 years experience in , customer service, healthcare administration, sales or hospitality.

Lead conversion and sales experience.

Familiarity with healthcare service delivery environments.

If you're passionate about healthcare leadership and creating meaningful patient experiences, we'd love to hear from you.

Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person

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