DI
Associate Call Management Coordinator
Diebold Nixdorf · Hyderabad
PagaarPagaar nahi likha
KahanHyderabadTelangana
TypeInternship
Posted9 Oct4 din pehle, Adzuna se
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Description Monitors, analyzes and manages resolution of service delivery issues to ensure achievement of contracted service levels and post-processing of service requests. Serves as a single point of contact for customers in terms of issue resolution and escalations. Engages with internal service, product, sales and other teams to ensure an integrated and coordinated approach to issue analysis and resolution. Responsibilities Provides region-specific Incident Resolution Management system sched…
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