Call Centre Executive

FABHEADS AUTOMATION PRIVATE LIMITED · Chennai

Pagaar₹18,455–28,755mahina, jaisa likha hai

KahanChennaiTamil Nadu

TypePart time

Posted9 Oct4 din pehle, SimplyHired se

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Jo skills maange hain15 likhe hain

Customer relationship buildingInbound customer enquiry call handlingPhone communicationCall loggingClient enquiry handlingInbound voiceResearchClient relationship developmentCall scripting adherenceMaster's degreeClient servicesCustomer relationship managementData entrySuggestive sellingOffice phone management

Is job ke baare mein

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits

Provident Fund

Work Location: In person

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