Guest Experience Expert

Additional Information

Job Number26131729

Job CategoryRooms & Guest Services Operations

LocationNo.169, Rajiv Gandhi Salai, Old Mahabalipuram Road, Semmencherry, Chennai Tamil 600119, India

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education

High school diploma or G.E.D. equivalent.

Related Work Experience

No related work experience.

Supervisory Experience

No supervisory experience.

License or Certification

None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairfield by Marriott, dünya çapında 1.000'den fazla konumla size seyahat ettiğiniz her yerde güzel ve sade bir konaklamayı garanti ediyor. Marriott aile çiftliği mirasımız sıcak misafirperverlik ile tanımlanan sakinleştirici, güvenilir bir deneyimi uygun bir fiyata sunuyor. Ekibimizin bir üyesi olarak, her misafirin otelden memnun ayrılması taahhüdümüz olan Fairfield Garantisini yerine getirmekten sorumlu olacaksınız. Fairfield olarak sizi otellerimizin ve sunduğumuz hizmetin en yüksek standartta olmasını sağlayan kariyer fırsatlarını keşfetmeye davet ediyoruz. Fairfield by Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin, amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.