Guest Service Associate Hospitality-Diversity Preferred

Job Opening

Receptionist – E Hotel

E Hotel is looking for a professional and customer-oriented Reservation and Guest Service Assoicate to join our hospitality team. As the first point of contact, you will play a key role in delivering an exceptional guest experience from check-in to check-out.

Role Overview

• Position: Reception/Front Office Guest Relations Assoicate
• Location: E Hotel
• Schedule: Rotational shifts with no night shifts for diversity candidates
• Employment Type: Full-time

Key Responsibilities

• Guest Relations: Welcome guests, manage smooth check-ins/check-outs, and handle room assignments.
• Operations: Manage reservations, process billing transactions, and maintain accurate guest records.
• Coordination: Coordinate closely with housekeeping and maintenance teams to ensure room readiness.
• Problem Solving: Resolve guest queries and complaints promptly with a professional attitude.

Requirements & Qualifications

• Experience: 1–2 years of relevant experience in hotel front desk operations or guest services preferred.
• Skills: Excellent verbal and written communication skills.
• Tech-Savvy: Familiarity with Hotel Property Management Systems (PMS) is a plus.
• Attributes: Strong multi-tasking abilities, problem-solving skills, and a well-groomed professional appearance.

What We Offer

• Competitive salary and performance incentives.
• Clear career growth and progression opportunities within the hotel.
• A supportive, safe, and dynamic work environment.

Open to diversity applicants.

Please share resume to varsha@expressavenue.in or whatsapp on 9150085097

Pay

₹180,000.00 - ₹240,000.00 per year

Benefits

Food provided

Health insurance

Paid sick time

Provident Fund

Work Location

In person