Sales Associate/ Sr. | Premium Retail- Luxury | Lower Parel

Job Title

Sales Associate/Sr. Sales

Location

Mumbai

Job Type

Full time

Working Days

6

Overview

We are looking for a proactive and customer focused Sales Associate/ Sr. Sales to join our

team. The role requires a strong sales- oriented approach, a passion for customer

engagement, and the ability to contribute to sales growth while maintaining high

standards across store operations.

Key responsibilities

• Maintain strong knowledge of product, pricing and promotions; and effectively handle customer queries and complaints.

• Understand customer needs, provide product recommendations, and deliver exceptional luxury customer service through effective selling.

• Monitor stock levels, ensure timely replenishment, maintain accurate inventory records, identify and resolve stock discrepancies, and ensure products are presented according to visual merchandising standards.

• Mentor and guide the team to deliver a consistently elevated, personalized, and premium customer experience.

• Manage point-of-sale activities accurately, including billing, payments, and exchanges, while ensuring adherence to internal SOPs and established operational processes.

• Achieve and exceed individual and store sales targets by effectively converting customer interactions into sales and contributing to overall revenue growth.

• Demonstrate premium products with in-depth knowledge of their features, benefits, quality, and usage to enhance the customer experience.

Requirements

• Candidate must have 1-5 years of retail experience or similar experience on the sales floor.

• Maintains a polished and professional presence, with exceptional communication and interpersonal skills that reflect the exclusive, high-end standards and premium image of a luxury brand.

Pay

₹20,000.00 - ₹60,000.00 per month

Work Location

In person