Telecaller - Lead Generation

Senior Telecaller – Lead Generation

Location

Mumbai, Andheri East

Experience

4–7 years

Salary

₹40,000 per month + Incentives

Employment Type

Full-time

About the Role

We are looking for an experienced and target-driven Telecaller to generate and qualify leads for our jewellery brand. The candidate will be responsible for outbound calling, customer engagement, lead qualification, follow-ups, and converting enquiries into potential sales opportunities.

Key Responsibilities

• Generate leads through outbound calls and follow-ups with prospective customers.
• Handle inbound enquiries and convert them into qualified leads.
• Understand customer requirements, jewellery preferences, occasion, and budget.
• Explain jewellery collections, products, offers, and services to customers.
• Follow up with potential customers and maintain a strong lead pipeline.
• Qualify prospects and schedule store visits or appointments.
• Coordinate with the sales team for lead handover and conversion.
• Maintain accurate customer and lead information in the CRM/database.
• Achieve monthly lead-generation and conversion targets.
• Track follow-ups and provide regular reports on lead status and performance.
• Handle customer objections professionally and work towards conversion.
• Build long-term relationships with prospective and existing customers.

Requirements

• 4–7 years of experience in telecalling, telesales, inside sales, lead generation, or customer acquisition.
• Proven experience in achieving calling, lead-generation, and sales targets.
• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Comfortable making a high volume of outbound calls and following up with leads.
• Customer-focused, confident, and target-oriented.
• Experience with CRM or lead-management tools.
• Good working knowledge of English and Hindi; Marathi will be an added advantage.
• Experience in jewellery, luxury retail, fashion, premium products, or high-value sales will be preferred.

Compensation

₹40,000 per month + Attractive Performance-Based Incentives

Key Skills

Tele-sales \| Lead Generation \| Outbound Calling \| Inside Sales \| Customer Acquisition \| Lead Conversion \| Follow-ups \| CRM \| Objection Handling \| Sales

Pay

₹30,000.00 - ₹40,000.00 per month

Application Question(s)

• Apply only if you have experience in Jewellery brand
• Current in hand
• Expected in hand

Experience

• Telecaller: 2 years (Required)

Language

• English (Preferred)

Work Location

In person