Customer Relationship Officer| Kolkata

CSB Bank · Kolkata

PagaarPagaar nahi likha

KahanKolkataWest Bengal

TypeFull time

Posted5 Oct13 din pehle, SimplyHired se

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Job Description

Servicing Branch Customers, Drives new‐to‐bank acquisition for CASA/TD/loans through referrals and cross‑sell; maintains a service‑oriented portfolio with proactive engagement and lead conversion.

Responsibilities

Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.

Execute area mapping, cold calls and BTL activities to meet acquisition targets.

Complete accurate AOF/KYC and ensure CKYC submission without errors.

Cross‑sell insurance/investments and activate digital banking for all new customers.

Manage assigned portfolio for balances, usage and service requests within TAT.

Qualifications

Experience Range: 1 to 5 Years (Sales/ Service)

Qualifications

Graduate (Any Specialisation)

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