Front Desk Receptionist

Job Description

Chandu Driving School is looking for an experienced and responsible Front Office Executive to manage customer enquiries, office administration, billing and driving licence documentation.

Responsibilities

• Answer incoming phone calls politely and professionally.
• Communicate with customers in Kannada and English.
• Explain driving courses, fees, timings and services to customers.
• Follow up with enquiries and help convert them into admissions.
• Handle customer enquiries through phone calls and WhatsApp.
• Assist customers with Learner's Licence (LL) and Driving Licence (DL) applications through government portals.
• Enter customer details, scan documents and upload files accurately.
• Maintain customer records, bills, receipts and daily payment collections.
• Handle basic accounting, calculations and Excel/Google Sheets records.
• Use Google Chrome, multiple Chrome profiles, Gmail, WhatsApp Web, printers and scanners.
• Provide daily reports on enquiries, admissions, payments and pending applications to the proprietor.
• Maintain customer confidentiality and ensure accurate documentation.

Requirements

• Minimum 1 year of relevant experience in reception, front office, administration or customer service.
• Good communication and customer-handling skills.
• Ability to convince customers politely and professionally.
• Good computer knowledge, typing skills and basic Excel skills.
• Strong mathematical and organisational skills.
• Attention to detail, honesty, punctuality and willingness to learn.

Working Hours

Full-time; details will be discussed during the interview.

Pay

₹18,000.00 - ₹22,000.00 per month

Work Location

In person